Returns Policy
If your order isn’t quite right, we offer store credit or an exchange under the terms below.
Eligibility for Return
· Return must be initiated within 30 days of the delivery date.
· Items must be unworn, unwashed, and in original condition, with all tags and hygiene stickers still attached.
· Items must be returned in their original packaging.
· For hygiene reasons, we cannot accept returns showing signs of wear, scent, deodorant, makeup, or damage.
· Sale items are final sale and cannot be returned or exchanged.
Return Process
1. Email info@craftedswimwear.com to request a return.
2. Once approved, you’ll receive instructions and a returns shipping label.
3. The cost of the return shipping label is at your expense.
4. Pack items securely and send them back using the provided label/address.
Store Credit & Exchanges
· After we receive and inspect your return, store credit or exchange will be processed within 14 business days.
· Store credit is issued as a digital gift card for use on our online store.
· Exchanges are subject to stock availability at the time your return is processed.
Faulty or Incorrect Items
If you received a faulty or incorrect item, contact info@craftedswimwear.com within 7 days of delivery (include clear photos) so we can resolve it promptly.
Need Help?
Questions about shipping, returns, or exchanges? Email info@craftedswimwear.com.